The organizations that get ahead today understand the importance of building amazing relationships and making personal connections with people. Companies that make people a priority over procedures, putting the customer experience and relationships at the top of the list and valuing people over technology keep customers longer. Successful organizations approach the future with an attitude of high touch over high tech. Doug’s program provides stories, lessons, concrete takeaways and action items. The attendee will go beyond finding out why nice people finish first and discover how to be successful using the lessons provided. The program walks participants down a path to becoming a student of Sandler’s system: Invest, Inspire and Execute.